Privacy Policy

1. Who is responsible

Elias Zauda is the person responsible for your personal information in connection with Didactora. For any privacy question, contact support@didactora.com.

2. Information we collect

We collect the following categories of information:

• Account information you provide, such as your name and email address, and a securely hashed password. We never store your password in plain text.
• Billing information, handled by our payment processor Paddle. We do not receive or store your full card number; we receive limited details such as your plan, transaction status, and country for tax purposes.
• Content you create, such as your courses, text, images, and media. In the current product, projects are stored locally in your browser; optional cloud storage is on our roadmap.
• Technical and usage data, such as log data, IP address, browser and device information, and error reports, used to operate, secure, and improve the service. Observability data is sampled in production.

3. How we use your information

We use your information to:

• Provide, maintain, and improve the service;
• Authenticate you and keep your account secure;
• Process payments and manage your subscription through Paddle;
• Respond to your support requests;
• Detect, prevent, and address abuse, fraud, and technical issues;
• Comply with legal obligations.

4. Local-first storage

Didactora is local-first: your projects are stored in your browser using standard browser storage, and you can export them at any time in the open .elearn format. Optional cloud sync and hosting are planned features; when they launch, we will update this policy to describe how that data is stored.

5. Cookies and tracking

We use only cookies and similar technologies that are strictly necessary to run the site and keep you signed in. We do not use advertising cookies, cross-site tracking, or third-party analytics that profile you across the web. Because we avoid non-essential tracking, the site does not need a tracking-consent banner.

6. Who we share information with

We do not sell your personal information. We share it only with the service providers who help us operate Didactora, and only as needed:

• Paddle, for payment processing and tax handling, as our Merchant of Record;
• Cloudflare, for hosting, content delivery, and security infrastructure.

We may also disclose information if required by law, to protect our rights, or in connection with a business transfer, in which case we will take reasonable steps to keep your information protected.

7. International transfers

We operate from Israel and use providers that may process data in other countries. Where information is transferred internationally, we rely on appropriate safeguards and on our providers' compliance frameworks.

8. Data retention

We keep your information for as long as your account is active or as needed to provide the service, and afterwards only as required to comply with legal obligations, resolve disputes, and enforce our agreements. You can ask us to delete your account and associated data at any time.

9. Security

We use technical and organizational measures to protect your information, including encryption in transit, hashed passwords, and access controls. No method of storage or transmission is completely secure, so we cannot guarantee absolute security, but we work to protect your data and to notify you of significant incidents where required.

10. Your rights

Depending on your location, you may have the right to access, correct, delete, or export your personal information, and to object to or restrict certain processing. To exercise any of these rights, email support@didactora.com and we will respond within a reasonable time.

11. Children

Didactora is not directed to children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, contact us and we will delete it.

12. Changes to this policy

We may update this Privacy Policy from time to time. If we make a material change, we will take reasonable steps to notify you, such as by email or a notice in the product. The date at the top shows when it was last updated.

13. Contact us

Questions about your privacy or this policy? Email support@didactora.com.